Clinic Policies

Zero Tolerance Policy

Castlegar Medical Clinic has a zero tolerance policy regarding any abuse or aggression towards our staff.
Our front staff are trained to help patients and we make every effort to make your visit pleasant and comfortable. We are completely supportive of our staff and neither the doctor nor management will tolerate any rude or aggressive behavior.
Individuals violating our policy will be immediately denied service, asked to leave the clinic and depending on the circumstances could be banned.